Frame not loading pictures .. Wi-Fi is working .. I can see the appear to upload from my phone but not on the actual frame my parents have please help.. they have not see any pictures since December 24th thank you
Sometimes the frames can lose their WiFi connections. Could you try restarting the frame & the wireless router to see if it reconnects. Also if your WiFi password has changed it will need to be re-entered into the frame.
Can you use the frame without a continuous internet connection? We want to load photos onto the frame and then give the frame as a gift. We will be able to get a connection every month or so so the pictures could change then….will that work?
The frame does display whatever pictures it has locally without an internet connection. Once it is set up it will just cycle through whatever pictures it has stored locally. After it gets a internet connection it will sync up with the latest pictures that were added and remove any pictures that were deleted.
My daughter bought this for me. She sends pics of my grandson. Love it. I would like to add a person t to send photos. The instructions say to scan the code or enter the numerical code from the photo frame. I can find no such codes. Help
You can have your daughter send an invitation to the person you’d like to add using the Pigeon app on her phone/tablet. She is most likely the administrator of your frame. If you need some more help please send us an email at contact@pigeonframe.com so we can get you a reply sooner.
Barbara Ehlebracht
Posted at 16:46h, 03 NovemberIs there a number of photos that can loaded onto the pigeon frame? I can no longer add pictures.
Keith
Posted at 12:00h, 16 DecemberThe Frame itself can hold about 1300 pictures. More can be stored in the archive.
Tami Doig
Posted at 13:55h, 22 DecemberAny idea when you will ship new orders?
Keith
Posted at 19:19h, 22 DecemberWe don’t expect to ship new orders until the end of January 2017 at the earliest.
Diana Brown
Posted at 20:53h, 15 FebruaryFrame not loading pictures .. Wi-Fi is working .. I can see the appear to upload from my phone but not on the actual frame my parents have please help.. they have not see any pictures since December 24th thank you
Keith
Posted at 16:27h, 04 AprilHi Diana,
Sometimes the frames can lose their WiFi connections. Could you try restarting the frame & the wireless router to see if it reconnects. Also if your WiFi password has changed it will need to be re-entered into the frame.
Katherine
Posted at 15:07h, 26 NovemberCan you use the frame without a continuous internet connection? We want to load photos onto the frame and then give the frame as a gift. We will be able to get a connection every month or so so the pictures could change then….will that work?
Keith
Posted at 14:42h, 27 NovemberThe frame does display whatever pictures it has locally without an internet connection. Once it is set up it will just cycle through whatever pictures it has stored locally. After it gets a internet connection it will sync up with the latest pictures that were added and remove any pictures that were deleted.
Kelly
Posted at 00:19h, 24 DecemberMy daughter bought this for me. She sends pics of my grandson. Love it. I would like to add a person t to send photos. The instructions say to scan the code or enter the numerical code from the photo frame. I can find no such codes. Help
Keith
Posted at 14:22h, 08 JanuaryHi Kelly,
You can have your daughter send an invitation to the person you’d like to add using the Pigeon app on her phone/tablet. She is most likely the administrator of your frame. If you need some more help please send us an email at contact@pigeonframe.com so we can get you a reply sooner.
Keith